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Ransomware 4 February 2022

Ransomware – Support IT A/S (SIT)

Company

Support IT A/S (SIT)

Sector

IT / MSP

## Description

The attack vector was email thread hijacking from a compromised customer's Microsoft Exchange server — threat actors tricked SIT staff into opening malicious attachments. Over 70 customers were affected. Major real estate chains Realmæglerne and Nybolig experienced significant outages.

Recovery was staggered over 10 days. Dedicated server customers recovered faster than shared server clients. Backup systems enabled faster-than-typical recovery.

## Timeline

  1. 2022-02-04

    Breach discovered; all servers immediately shut down

  2. 2022-02-08

    Media coverage; Realmæglerne and Nybolig publicly affected

  3. 2022-02-09

    Major real estate companies restored; ransom demand confirmed

  4. 2022-02-12

    Realmæglerne back online via press release

  5. 2022-02-14

    Realmæglerne fully operational

## References